International Admissions Manager

Job description

Coventry University Group is a global education group with a mission of Creating Better Futures. Over 35,000 students have the opportunity to be part of a global community gaining real business and professional experience. Coventry University Recruitment & Admissions ltd lives and breathes a passion for finding, enrolling, and supporting students to earn a Coventry University award. We work with future graduates from across the globe, helping them to study here in the UK, or in selected locations around the world.

The Role

As the International Admissions Manager, you will have comprehensive knowledge of local qualifications and an understanding of application pipeline for prospective students. As part of the Admissions team you will work to deliver a proactive customer focused service inline with service level agreements (SLA’s) ensuring students are progressing through to enrolment.

You will Support in the planning and development of the Regional Recruitment, Admissions and Conversion Strategy with other colleagues from within the region and report and present regional admissions updates to colleagues to support and drive recruitment efforts.

You will have an understanding of the UCAS admissions process, ensuring the development and delivery of key aspects of UCAS good practice including fraudulent applications, plagiarism and defined procedures and deadlines in support of admissions practice. You will be responsible for ensuring the entry requirements for the region are accurate and in line with the agree requirements across the University Group.

Person Specification

• Educated to Degree level or equivalent
• Experience of working in a process driven environment
• Experience of working in a customer focused environment
• Excellent customer service skills
• Experience and knowledge of managing a complex customer journey
• Experience in reporting against metrics and presenting to peers

Our Benefits

Along with a competitive salary we offer an industry leading Rewards and Benefits package which includes

• Annual Company Bonus up to 10% based on company performance
• Employers Pension Contribution matched up 10%
• 30 days Annual leave plus Bank Holidays
• Life Assurance 4*Salary
• BUPA Cash Plan
• 50% off Tuition Fee’s for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• Discounted Staff Membership to our Coventry campus Sports Centre & Fitness Gym
• Cycle To work scheme
• New Electric Car Scheme
• New Holiday Purchase Scheme up to 5 Additional

Click here to view the job description and person specification

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