1st Line Deployment Technician

Department

Learning Environments and Technical Systems [LETS], part of the IT Customer Experience group, is seeking a permanent, full time 1st Line Deployment Technician to join their busy team that deploys, installs, maintains and replaces the technologies that underpin the delivery of teaching and learning in this leading research university.

Duties of the Role

This is a chance to be part of a core team who critically support over 4000 PCs, multifunctional printers and 200 teaching rooms across our dynamic and growing University.

The successful candidate will have sound experience of working with IT equipment, ideally in an enterprise environment. The scope of work of our 1st Line Deployment Technicians is varied. One day you will be working on everyday deployment, maintenance repair and de-commissioning equipment, and the next you could be part of a team delivering major University wide projects and prestigious live events such as Graduation.

A full list of duties and responsibilities can be found within the job pack.

Qualifications and Skills required

Do you have strong communication skills with proven customer service skills? Are you a strong team player who can develop good working relationships with everyone? Do you have exceptional attention to detail, are organised and able to manage your own deadlines in a fast-moving environment? This could be the job for you - come and find out more about joining our team.

The post is based at Colchester campus, occasional travel to Loughton/Southend may be required. The University offers an excellent benefits package.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.

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