Education Support Officer (Faculty Support)

Working arrangements: Monday – Friday, 35 hours per week.

Current working arrangements are hybrid, with some time in the office and some time working from home.

Closing date: 11th October 2023

The Role and the Department

The Role

Working to the Business Partner model, this role supports learning and teaching in departments in one of the University’s four faculties, providing academic and support staff with specialist advice (on, for example: programme development, educational partnerships, annual monitoring, regulation and policy, assessment, enhancement and assurance, student feedback and student data, external examining, external regulation and compliance activity) and more general support (as requested and agreed with their line manager and/or the Head of section). They manage assurance and enhancement processes for departments within the faculty, liaising with members of academic staff and support staff in departments/schools, and working closely with staff in the Faculty Office (particularly the Deputy Executive Deans for Education, and faculty support staff).

The role will also provide education policy support for the office, analysing regulations, external guidance and data, taking the lead on relevant areas of policy/process development, and supporting committees and working groups, as agreed with their line manager and/or the Head of section. This will involve liaising with senior members of staff within the Education Division (e.g. Heads of Service, Academic Registrar, PVC and Deputy PVC Education) and across the University, as necessary.

This post is being made available as a development role at Grade 6 in the first instance and, in addition to meeting the requirements of the role as it stands, the successful candidate will demonstrate that they have the ability and potential to development the necessary knowledge and skills require of a Grade 7 position. Upon appointment, a development plan will be created with input from the successful candidate, focussing on the requirements of the Grade 7 role, and taking into account their individual needs. This plan will be regularly reviewed and will form the basis of an assessment to move to the Grade 7 role. It is anticipated that the development process will take 2 years to complete; however, it may be extended if the University considers it necessary. Upon successful completion of the development plan, the post-holder would move to the Grade 7 post (Senior Education Support Officer) outlined here: Job Description - Grade 7. If the post-holder was unable to meet the full requirements of the Grade 7 post at the end of the development process then, subject to performance, they may be retained in the Grade 6 post.

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