Library Assistant - Library and Open Access IT

Library Assistant role based at Central Saint Martins, University of the Arts London.

1 x Central Saint Martins Library Assistant 17.5 hours (0.5 FTE)

Working in our friendly team, you will assist in the delivery of high-quality customer-focused library and open access IT services, and administrative duties.

You will assist users with directional and initial information enquiries in person and online using our live chat service ASK. This includes helping with the use of Library materials, dealing with account queries, as well as supporting students with general purpose software. You will provide support for self-issue systems and IT and assist with the production of promotional and instructional guides to encourage students’ independent learning. 

You will also keep the space in good order, for example through regular tidying and shelving, in accordance with best health and safety practice and security guidelines.

There is some limited opportunity for working from home in this role.

Term time working hours are Tuesday and Friday 09:00-17:00, with some 10:00-18:00 shifts arranged in advance, and Wednesday 09:00-12:30 or 14:30-18:00.

During vacation, working hours are Tuesday and Friday 09:00-17:00, with some 10:15-18:15 shifts arranged in advance, and Wednesday 09:45-13:15 or 14:45- 18:15. 

About You

You will have relevant experience in a library or customer service environment, and formal training. You will have experience of working as a member of a team, providing support, assistance and cover where needed. You will also be able to work independently and have excellent written and oral communication skills and be IT literate.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

To apply please click the apply button.

Closing date: 23:55, 16th October 2023.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at Educationstaffrecruitment@arts.ac.uk

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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