Evening Library Assistant - Library and Open Access IT x 2

Contract: Permanent

Hours: Term time only – 21.25 hours per week

Location: Central Saint Martins

As part of the Evening Team, you will assist with the effective delivery of library services on your designated site, although you might occasionally be required to work at any of the other UAL college libraries.

Working in our friendly team, you will participate in on-site front-line delivery of high-quality customer-focused library and open access IT services.

You will also support with administrative duties including support for self-issue systems, IT and printing and support on-line enquiries, via our live chat service, ASK.

You will assist users with general directional and initial information enquiries, including the use of the library catalogue and e-resources. You may also be required to take part in shelving activities and demonstrate an understanding of manual handling guidelines. 

As this is a term time only post you are expected to work all the term time evenings. 

Other evening roles may arise following interviews at other College libraries, which shortlisted candidates may be considered for within 3 months of interview for the current roles on offer.

These are 33 weeks a year contracts and the salary is spread across 12 months of the year. In the 2023/2024 academic year UAL Libraries will be open 31 weeks of the year. This working pattern leaves a number of reserve hours to be worked by arrangement, usually in the daytime.

About you

You should have relevant library or customer service experience, and formal training. You will have excellent written and oral communication skills and be IT literate. Working in a small team, you will provide positive and responsive customer service.

In return, University of the Arts London offers an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity, and diversity. 

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

The University is made up of 6 renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is ranked second in the world for Art and Design in the 2022 QS World University Rankings.

For further details and to apply please click the apply button.

The closing date for applications is 17th October 2023.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at educationstaffrecruitment@arts.ac.uk

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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