Communications, Training and Webpage Manager

We are looking for a Communications, Training and Webpage Manager to join the Registry Operations department within Academic and Student Support Services.

The Registry Operations department provides support to academic schools and professional services to deliver key University processes whilst also providing expert advice to staff and students on all operational aspects of the student journey; and the regulations which underpin these processes.

The work of the department is engaging, with teams motivated to collaborate within a supportive environment. We are seeking to recruit a reliable, and self-motivated individual to join us.
 
The role-holder will support the work of the Registry Operations Manager by developing communications, training, and webpage management across the department. This post will support a culture of continuous service improvement and undertake a range of duties:

• Provide line management for the Registry Support Officer
• Maintain, optimise, and manage Registry communications channels, including but not limited to the internal Intranet and SharePoint sites
• Develop and advise on key processes related to webpage communications and updates
• Coordinate and deliver learning and development strategy, including workshops and training sessions, to support development of the department and wider university
• Support the department to identify training needs to inform operational delivery and develop and maintain training resources e.g., departmental induction resources
• Develop and deliver a range of communication materials and data capture mechanisms e.g. reporting and evaluation forms
• Support the maintenance of intranet content, making it easy for staff to access up-to-date and relevant information through dedicated pages

The ideal candidate will have experience of working with Microsoft software and apps (e.g. Teams, Forms and SharePoint) and website maintenance, as well as developing communications and implementing and delivering training.

Cardiff University offers many excellent benefits, including 37 days annual leave (plus bank holidays) pro-rata for part-time hours, pension scheme, blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

Please contact HarrisS48@cardiff.ac.uk for an informal discussion about the role.

This is a full-time (35 hours per week), open-ended position.

For more information on work-life balance, financial benefits, development, and wellbeing, and some of the facilities and services on offer to staff at Cardiff University please visit https://www.cardiff.ac.uk/jobs/what-we-can-offer

Closing date: Sunday, 26 November 2023

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.  We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

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