Associate Director International Business Development

• Campus: Auckland City Campus

Job Description

The University of Auckland | Waipapa Taumata Rau

The University of Auckland is Aotearoa New Zealand’s leading university and 68th in the QS World University Rankings 2024. Employing over 9,000 staff supporting over 46,000 students, we are one of NZ’s largest and most diverse employers. The university is a comprehensive research-intensive institution with eight academic faculties and 11 service divisions, creating an evolving and dynamic organisational culture that values excellence, respect, and commitment to service.

Our International Office is responsible for leading the University’s internationalisation activities, including international student recruitment, profile and reputation-building activities, international partnership development, transnational education and global mobility programmes.

The opportunity | Te Whiwhinga mahi 

As our Associate Director Business Development, you will be responsible for creating an enabling environment across the whole International Office portfolio to support marketing, student recruitment and partnership teams’ effectiveness.

Leading a team of analysts and managers, you will partner with the International Director, Deputy Director International Marketing and Recruitment and Deputy Director International Partnerships to identify opportunities for organisational development, system improvements and data insights to drive positive change.

You will track policy developments and the external environment in international higher education, recommend new products and services, write proposals and implement measures to help build high-performing, values-led teams.

Driven by the University’s Taumata Teitei Vision, you will enable our people to embed a working culture driven by our principles of Manaakitanga, Whanaungatanga and Kaitiakitanga.

Strategy, Planning & Decision Making

• In partnership with other senior leaders, identify, advise, and implement changes that transform the operational effectiveness of the International Office.
• Develop a comprehensive staff development programme built on a high-trust culture of accountability, agility and effectiveness.

Operational Activities

• Assist the Deputy Director International Marketing and Recruitment to further develop a systematic data-led approach to the management of overseas business partnerships, global marketing campaigns and international recruitment activities.
• Support and develop the effectiveness of the University’s existing networks of agents and institutional partners and advise on incentivisation approaches.

Staff Leadership

• Provide leadership, mentoring and direction for your direct reports.
• Ensure that there is a systematic approach established across the International Office in relation to staff orientation and individual and team professional development.

Relationship Management

• Demonstrate a high level of interpersonal skills through relationship management, advocacy and negotiation with outside organisations and key stakeholders.
• Develop and maintain strong collegial relationships between the International Office, faculties, and other service divisions to ensure plans and strategies are aligned.

For more detailed information, please refer to the Position Description.

About the team | Mō tō mātou rōpū

The International Office contributes to how the University articulates, executes and maintains its international ambitions and aims to significantly impact the global higher education landscape to further the University’s interests in teaching, research and outreach for the benefit of all our communities.

You will directly manage a small team of specialised consultants with a variety of skillsets, including business development, external agent engagement, analytics, and project management. You will partner with our Deputy Directors and report to the International Director.

In the course of your duties, you will travel offshore and domestically and, on occasion, attend evening and weekend events.

About you | He kōrero mōu

We are seeking a people manager who can demonstrate their experience of leading a service delivery team. We are also looking for evidence of previous successes in implementing new working processes whilst establishing a consistent working culture that aligns with broader organisational values.

At its heart, this role is a business development and relationship management role in the world of international education and student recruitment, so we are seeking comparable experience in these areas.

You will be responsible for collecting data and advising future strategy, so we are seeking someone with knowledge of the policy environment impacting international education. Your team will be involved in horizon scanning and trend identification, so you will need to be able to synthesise complex data and communicate with influence on strategic programme development opportunities.

We are seeking | E rapua ana mātou

• Experience in the tertiary education sector, marketing and recruitment fields, or similar sectors.
• Proven business development and relationship management experience in international education or high-level corporate environments.
• Clear experience of leading and developing a service delivery team.
• Experience of developing and implementing processes and systems for your team.
• Experience of embedding a new working culture across various teams.
• Knowledge of the policy environment impacting international education.
• Ability to advise on strategy based on data and a broader understanding of industry trends.
• Functional proficiency in a foreign language spoken in one or more key source markets.

We do not require all the experience listed above. If you have some of the key experience we are looking for and are adaptable, respectful, and driven to achieve excellence, please apply so we can consider you.

What we offer | Ngā āhuatanga kei a mātou

We offer you the opportunity to be part of a dynamic, world-class educational institution in one of the world’s most liveable cities. We foster an environment that enables your natural abilities and rewards your hard work.

Our commitment is to provide a supportive working environment with benefits that include:

• A 37.5-hour work week.
• Up to 6.75% company superannuation scheme.
• Competitive salaries with five weeks annual leave and the option to buy and sell additional leave.
• Flexible employment practices, including working from home (WFH) and adaptive working hours.
• A leading and inclusive parental leave policy.

In addition, we offer career development programmes, discounted car parking, on-site childcare options, leisure and recreation facilities, and several other discounted products and services. 

For more information, please visit Staff Benefits.

Hear more about making Worlds of Difference in your career at the University, our partnership with Māori, our Te Ao Māori principles, our impact, our staff and life in Auckland on our careers website

How to apply | Me pēhea te tuku tono

Applications must be submitted online, by the closing date of Sunday, the 3rd of December, to be considered.

Please include a short Cover Letter and your CV highlighting why you are interested in joining us and how you can meet the requirements of our vacancy.

We will review applications as they come through, so you may be contacted for an interview before the closing date.

You can reach out to Neil Constable (Senior Recruitment Consultant | Mātanga Kimi Kaimahi) via neil.constable@auckland.ac.nz for a confidential conversation.

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz