Head of Operations (Social Purpose Group)

The opportunity

We believe the world needs creativity. That’s why UAL is a social purpose university, dedicated to nurturing creativity and deploying it to help solve the world’s problems. At the core of our new 10-year strategy is a commitment to making the world a better place through our collective creative endeavour. This is a time of great change, and great opportunity and we are looking for a unique, talented and focused individual to join us at this exciting juncture as the Head of Operations (Social Purpose Group).

This brand-new role will support the Chief Social Purpose Officer in defining, building and creating the University’s recently formed Social Purpose Group. The Group brings together our fundraising team, our communications directorate, and our new Storytelling Institute, a hub for campaigners and artists to collaborate in the service of social purpose goals.

You’ll play a key leadership role in building and running the new division. Sitting within the Group’s new Senior Leadership Team and working alongside four Directors, you will:

• Build and lead the strategic business planning for the Social Purpose Group ensuring that the directorates can develop and drive transformation, in line with UAL strategy
• Lead strategic planning and operational delivery of finance, people, data management, governance, compliance and communications for the Group, working with key business partners
• Develop, build and ensure consistent and effective ways of working in partnership with the Directors of Development, Communications, the Storytelling Institute and Social Purpose Lab
• Lead on the development and delivery of data-driven governance and communications internally and externally, including budget planning, business cases and papers

There are also opportunities for designing new ways of thinking and being in the workplace, to deliver a fundamental step change in how UAL can make the world a better place.

About you

We’re looking for a candidate with significant leadership and management experience at a senior level in a complex organisational environment with multiple stakeholders. Key to the role will be your experience of successful management and delivery of culture change, within Higher Education or a similar environment, developing teams to be highly service focused.

With a degree/postgraduate qualification in business, management or a relevant field, professional qualification in a relevant area or substantial equivalent experience, you’ll have in-depth knowledge of core operations and process management activities such as administration, risk management, finance, HR and quality assurance.

We are UAL

UAL offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.

To apply please click the apply button.

Closing date: 09:00, 8^th December 2023.

If you have any queries about this role or need any reasonable adjustments for your application, please contact Sahil Ibrahim, Resourcing Adviser via email at Socialpurposestaffrecruitment@arts.ac.uk.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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