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Communication and Engagement Officer

University of Surrey

Location: Guildford
Salary: £29,000 to £33,000
Hours: Full Time
Contract Type: Permanent
Placed On: 1st December 2023
Closes: 3rd January 2024
Job Ref: 064223

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research. 

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.  

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.  

About us

This is a unique opportunity to join Surrey Research Park (SRP) and support the engagement and communication activities that bring our business tenants, university services and regional stakeholders together to create a thriving innovation district in Surrey. The Research Park has a strong brand locally and internationally having been established for nearly 40 years.

SRP is a community of over 200 businesses operating in the science and technology sectors and is owned and operated by the University of Surrey as part of the university campus in Guildford. The Park has premises to accommodate varying needs, ranging from a single desk in our SETsquared Surrey incubator, units suitable for three – several hundred employees, to whole buildings designed to suit the tenants’ needs.   Buildings are used as a mix of laboratories, offices and light manufacturing, all set in Green Flag awarded lush landscaping. 

About the role 

SRP engagement activities are part of a wider suite of programmes that the University of Surrey delivers to support commercialisation, industry partnerships and knowledge exchange. It makes up an essential local part of the innovation ecosystem and provides an important facilitation and communication role, supporting businesses to access university research collaborations and student / graduate skills.  

  • Providing essential support to the engagement and communication activities of the Research Park community, ensuring through its remit it is adding value to all stakeholders and contributing to regional growth and development.
  • Support the Heads of Engagement and Communications in all marketing and engagement data collection and processing and metric reporting to all stakeholders.
  • Maintain the SRP website and social media channels and develop communications to advertise and report on events and activities of the Innovation district.
  • Organising and delivering the annual tenant event programme ensuring excellent customer satisfaction.
  • Co-ordinate all tenant communications via the CRM, ensuring all contact information is up to date, categorised and appropriately structured and meetings are all recorded.

About you

The successful candidate will need to have;

  • Experience running marketing and public relations activities, like website maintenance, social media, event organisation and have excellent communication skills. 
  • Confident communicating with a range of public and private stakeholders, setting up meetings, events and recording activities. 
  • An interest in the role universities play in supporting regional growth. 
  • Strong proficiency in IT skills is essential, ideally with Microsoft Office – Work, Excel, Outlook and other databases, ideally Hubspot.
  • A strong foundation of administrative support in a stakeholder engagement related field.
  • Managing concurrent projects, prioritising, using project management skills.

How to apply

Please attach your CV and a Cover Letter evidencing your experience against the essential and desirable criteria in the job description.

Interviews mid January at SRP.

Benefits

  • 35 Days Holiday (20 Days Annual Leave + 7 University Closure Days + Bank Holidays)
  • Additional Day of Leave per year of service for 5 years
  • Pension contribution between 3-9% (matched by Employer)
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