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Head of Events & Catering

University of Oxford - Ashmolean Museum

Location: Oxford
Salary: £45,585 to £54,395 per annum : Grade 8
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 8th December 2023
Closes: 5th January 2024
Job Ref: 169698

About the role

The Commercial team at the Ashmolean operate thriving retail, catering, publishing and venue hire businesses alongside a growing licensing portfolio, picture library and photography studio. The profit we generate is invested back into the museum to enhance our visitor experience, look after our collections and further the Museum's research.

The Head of Events & Catering is a critical member of the Commercial team, tasked with optimising income and customer experience in our basement café, rooftop restaurant and for our venue hire businesses. Reporting directly into the Commercial Director, you’ll lead your team to operate our renowned venue hire offer, supporting clients with corporate or social events and weddings in a range of unique spaces. You’ll also manage our retail catering proposition, working in partnership with our third-party catering supplier.

With your team, you will ensure that our venue hire offer and museum events are delivered to the highest standard. You will manage relationships and work in partnership with third-party suppliers to grow our income and deliver the best customer service experience across retail catering, venue hire, and events.

This is a fixed term one-year post, full-time, working 37.5 hours per week. There is a requirement to work flexibly over a 7-day weekly rota including some evenings and weekends.

About You

You will have experience of managing events in a heritage or commercial environment with experience of planning and delivering events to budget and schedule.

Line management experience with the ability to lead, support and develop a team is essential.

You will have experience of working in successful partnerships with third-party suppliers to optimize income and customer experience.

Experience of Profit & Loss management and accountability is key to managing budgets and sales.

What We Offer

As an employer, we genuinely care about our employees’ well-being and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme
  • 38 days of annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans

More information is available at  https://hr.admin.ox.ac.uk/staff-benefits 

How to apply

You will be required to upload your CV and a supporting statement as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one.

Only applications received online by 12.00 midday (GMT) on Friday 5 January 2024 can be considered. Interviews are expected to take place during the week commencing 22 January 2024.

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