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Head of Admissions and Application Management - Canadian Partners (UK Based)

Kaplan International Pathways

We are looking for a Head of Admissions and Application Management to join our team.  

As Head of Admissions, Canadian Partners, you will provide the vision, leadership, management, and coordination of Kaplan’s admission services to the University of Victoria and subsequent Canadian University Partners to come. 

A detailed job description can be viewed here.   

What you’ll bring to the role  

  • Bachelor’s degree. 

  • Ideally 5 years’ experience leading an admissions team to success

  • Strong knowledge of the Canadian education system and the international student recruitment industry

  • Excellent negotiating skills with the ability to influence internally and externally

  • Target-driven and customer focused.

  • Extensive experience using and understanding CRM systems and developing processes.

  • Experience formulating and executing department strategy.

  • Ability to lead, coach, motivate and inspire staff to be industry leaders.

  • Ability to ‘roll with the punches’ and adapt to change easily, leading a team to the same.

  • Ability to prioritise and plan work effectively under tight deadlines, and under pressure with competing priorities.

  • Outstanding attention to detail

  • Excellent team skills and the ability to work without close supervision.

  • Strong problem-solving skills and ability to think on one’s feet.

  • Ability to work flexibly within a matrix reporting structure and work collaboratively with all levels within the organization.

  • Multicultural outlook with a commitment to help international students achieve their study goals.

  • Willingness to work flexible hours where required (including early mornings and evenings to maximise international time zone cross over, and some weekends during critical periods)

Desirable:

  • Advance training in operations or customer service management

  • Extensive experience of operations planning and management in an Education or Training related set-up 

What we do 

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.    

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.  

What we offer 

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:  

  • 28 days annual leave* 

  • Big discounts on Kaplan courses for you and your family

  • 24/7 confidential helpline providing counselling and other support services 

  • Company pension contributions 

  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels 

  • Medicash Health Cash Plan  

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.  

How to apply 

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 22nd February 2024. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.  

Application Support 

If you require support completing the application or wish to talk to someone about the role, the quickest way of getting in touch is by completing the following form. Alternatively, you can email recruit.request@kaplan.com

Disability Confident Scheme and Reasonable Adjustments

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.  

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.  

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company
Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.  Applicants will also be given information on how to request reasonable adjustments if selected for interview. 

Location: London
Salary: £45,000 to £50,000 Per annum + Bonus potential
Hours: Full Time
Contract Type: Permanent
Placed On: 16th February 2024
Closes: 22nd February 2024
Job Ref: JR236260
   
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