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Deputy Head of Education Services (Student Support): job share, 0.6 FTE

University of Cambridge - Student Support

Location: Cambridge
Salary: Not Specified
Hours: Part Time
Contract Type: Permanent
Placed On: 20th February 2024
Closes: 18th March 2024
Job Ref: AW40509

For over 800 years the University of Cambridge has been nurturing and developing incredible talent, creating legends and visionaries. Our people have changed the course of history, many times. When it comes to teaching, learning and research, we are world-leading, ground-breaking and have a reputation for excellence. Today, the University comprises 150 faculties and departments and is a globally diverse institution with students from over 147 different countries. 

We contribute to society in a big way. Our mission is to be a force for good in the world and our Education Services team are key in delivering this. We are committed to providing excellent support to students and staff across the University and Colleges to enable a high quality, educational experience which gives all students the opportunity to make informed choices prior to application, to succeed in their studies and to develop themselves for their future lives. We are looking to appoint an exceptional colleague as Deputy Head of Education Services (Student Support).

So, why do we need you?

You will be:

  • Joining the senior leadership team of a young and ambitious new division, in a newly configured role.
  • Focusing on delivering improved services to students, academics and professional service colleagues across the collegiate University. Reporting to the Head of Education Services, and overseeing Student Support
  • Taking the lead on development of policies and practices in the areas of student support, access and wellbeing. You will work with high-performing and committed colleagues to develop and deliver a strategy pulling together: Equality, Diversity and Inclusion; academic, life and employability skills; and support for teaching, learning and assessment.
  • Leading on the development and delivery of a major contract with the local NHS for new student mental health services
  • Responsible for managing the University Counselling Service; the Accessibility and Disability Resource Centre; the Mental Health Advice Service; the Harassment and Violence Support Service; and the Student Wellbeing Service to ensure integration of provision

This is an exceptional opportunity to drive forward an area of activity of critical strategic importance to the University. This position is a job share and you will need to work as one; the role holder will work (Mon-Fri) to ensure the full week is covered, and the handover between the job-share partners is smooth and seamless.           

Strong candidates for the role will bring an agile, resilient and collegiate approach with a track record of facilitating and leading change within a complex environment, ideally within Higher Education. Familiarity leading broad and high-achieving teams and exceptional problem-solving and organisation skills will be key in this role, alongside significant experience of managing projects and the ability to run and enhance student-related operations. Ideally, candidates will also demonstrate an understanding of the external policy environment relating to the student experience.

Informal candidate stakeholder meetings are planned between end March and 5 April

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a health assessment.

To apply online for this vacancy and to view further information about the role, please click on the 'Apply' button above.

To apply, please submit your CV and a cover letter detailing your relevant experience.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

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