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Administrative Assistant - Enquiries and Engagement (fixed term to 7 August 2024)

University of East Anglia - Research and Innovation Division, Postgraduate Research Service

Location: Norwich
Salary: £22,197 per annum, with an annual increment up to £24,144
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 21st February 2024
Closes: 7th March 2024
Job Ref: SC4520

Starting salary from £22,197 per annum, dependent on skills and experience, with an annual increment up to £24,144 per annum

Do you have good communication and administrative skills, enjoy a varied workload and have an interest in a customer-facing role with the University? If so, it would be great to hear from you!

In this post you will support the delivery of an efficient, pro-active and effective enquiry service for the Postgraduate Research Service. You will also provide a range of activities for the smooth running of the service, liaising with admissions and marketing teams and administering research student engagement monitoring, working on a range of IT systems. You will be responsible for processing enquiries and engagement data, updating sources of information and resolving a wide variety of front-line queries. There is also the potential to develop supervisory and process management skills. 

Good written communication, organisational and interpersonal skills are essential. The role requires someone who is pro-active, has good attention to detail and enjoys interacting with a wide range of people.  Experience of working in a busy office and being part of a team is important as is the ability to manage a varied workload.

This full-time post is available immediately on a fixed term basis until 7 August 2024 to cover the secondment of the current post holder.  Secondments will be considered, and applicants should please ensure that a secondment will be possible with their Line Manager/Head of Department, before submitting a formal application.

This role will be based on the UEA campus. Due to the nature of the role, there will be limited flexibility to work from home. We can however consider applications from applicants who wish to undertake the role as a job-share.

Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days, can be found on our benefits page.

Closing date: 7 March 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

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