Back to search results

Application Analyst

Birmingham City University

Location: Birmingham
Salary: £36,421 to £39,591 per annum (+10% Market Supplement, + 5% Shift Allowance)
Hours: Full Time
Contract Type: Permanent
Placed On: 29th February 2024
Closes: 14th March 2024
Job Ref: 022024-126

Location: Joseph Priestley Building

Closing Date: 23.59 hours GMT on Thursday 14 March 2024

Birmingham City University is a large, diverse, and popular place to study. Defined and driven by our values: We Create Opportunity, We Think Differently and We Build Community – It makes us passionate and proud of our University and our City.

The University is ambitious and has a strong focus on student experience. We are always looking for talented individuals, filled with similar ambition and desire to support and progress our position in the Higher Education space.

We have an opportunity for an experienced and self-motivated Application Analyst who will reside within the Business Applications team. You will be able to contribute to the management and proactive support of a wide range of software that prop up several, key staff and student facing services. You will be joining a friendly, passionate team with ambition and drive to improve and modernise Information Technology operations. You will work closely with colleagues from across our University and your responsibilities will include

  • Working with your team to solve complex operational problems covering a broad range of software services supported by several technology platforms.
  • Interacting with your colleagues towards achieving the University’s strategic goals, including meeting performance review goals, throughout a year.
  • Actively searching for opportunities to improve services and processes
  • Ensure effective monitoring to enable proactive maintenance of supported services.
  • Work closely with project teams to successfully deliver new services, within your team’s area of technical ability
  • Ensure key documentation is maintained for live services
  • Serve as a key technical resource for several university software services.

Candidates from a variety of Application Support or development backgrounds will be welcomed. A customer focussed work ethic and ITIL based service delivery experience would be ideal.

Day-to-day, you will be focussed on ensuring that our student records system, Virtual Learning Environment, Enterprise Resource Planning systems and several other services are fully supported and well managed.  We use a wide range of technologies to deliver these services. These include SharePoint, Microsoft SQL Server, MySQL, IIS, Windows Server, PowerShell and public cloud services such as Azure, AWS and Oracle Cloud. You will be integral to new service on-boarding, team resource planning sessions and Continual Service Improvement. You will report to and work closely with the Business Applications Senior Application Analyst.

Skills and Experience:

  • Degree or equivalent.
  • Relevant professional qualification
  • Has achieved proficiency in the Task of Application support
  • Able to demonstrate experience of working on projects and of communicating with users on technical issues.
  • Demonstrates good oral and written communication skills. Is effective and persuasive in the presentation of local procedures, both orally and in writing.
  • Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run.
  • Has a thorough knowledge of information systems development processes or networks or other skill areas which are relevant to the role and the applications to be supported.
  • Demonstrates a meticulous method of working and attention to detail.
  • Has general awareness of all phases of the systems development life cycle.
  • Demonstrates a rational and organised approach to the tasks undertaken and an awareness of the need to achieve quality.
  • Able to demonstrate some knowledge of testing procedures. 
We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information

Type / Role:

Subject Area(s):

Location(s):

Job tools
 

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Ok Ok

PhD Alert Created

Job Alert Created

Your PhD alert has been successfully created for this search.

Your job alert has been successfully created for this search.

Manage your job alerts Manage your job alerts

Account Verification Missing

In order to create multiple job alerts, you must first verify your email address to complete your account creation

Request verification email Request verification email

jobs.ac.uk Account Required

In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account

Create Account Create Account

Alert Creation Failed

Unfortunately, your account is currently blocked. Please login to unblock your account.

Email Address Blocked

We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.

Max Alerts Reached

A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert

Manage your job alerts Manage your job alerts

Creation Failed

Unfortunately, your alert was not created at this time. Please try again.

Ok Ok

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

Create PhD Alert

Create Job Alert

When you create this PhD alert we will email you a selection of PhDs matching your criteria.When you create this job alert we will email you a selection of jobs matching your criteria. Our Terms and Conditions and Privacy Policy apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice

 
 
More jobs from Birmingham City University

Show all jobs for this employer …

More jobs like this
Join in and follow us

Browser Upgrade Recommended

jobs.ac.uk has been optimised for the latest browsers.

For the best user experience, we recommend viewing jobs.ac.uk on one of the following:

Google Chrome Firefox Microsoft Edge