Student Hub Projects Officer

Location / Campus: South Kensington and White City Campus - On site only

Job summary

The Student Hub Projects Officer will be responsible for providing day-to-day support to the Director of the Student Hub in the implementation of the College’s priorities relating to Registry led student facing services and the wider Student Experience.

This will include support for projects and workstreams within broader programmes (such as the Student Lifecycle Administration Board, the Student Facing Services project and development of service provision at White City and other Imperial Campuses). Also, limited life activities, such as the UKVI digital Biometric Residents Permits (BRP) implementation, as well as supporting members of staff within the Student Hub area.

Duties and responsibilities

We are seeking a pro-active individual who can manage and work across different projects at the same time, the work will be varied. The post holder will be given direction by the Director of the Student Hub and supported by team leaders across the different activities but will need to be able to work independently as well.

The Student Hub Projects Officer will be heavily involved in stakeholder engagement, working with internal Registry areas, academic and support departments across the College and therefore will need the ability to establish and develop strong working relationships.

The role will spend time between the campuses in White City and South Kensington.

The post holder will be required to manage changing priorities led by the Director of the Student Hub and work on a varied range of projects and tasks across the student lifecycle.

Essential requirements

• Proven experience as a cooperative team member who can also work independently.
• Experience of planning and progressing work activities within general guidelines, using initiative and judgment, making decisions where necessary.
• Experience of student experience, engagement activities and processes.
• Broad experience, acquired through a combination of job-related training and considerable on-the-job experience, demonstrating development through involvement in a series of progressively more demanding relevant work/roles.
• Meticulous, organised and very well-structured administrative skills.
• Strong project management skills with evidence of planning and delivery.  
• First rate oral and written communication skills.

Further information

This is a full time, open ended position.

Candidates are required to complete an online application. CVs only will not be considered.

Should you require any further details on the role please contact: James Balloch, Director of the Student Hub, j.balloch@imperial.ac.uk  

Closes: 10^th April 2024

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