Senior Business Operations Officer

Location: Strand Campus

Contact details: Alison Chu. alison.Chu@kcl.ac.uk

Job description

King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?  

KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.

The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.     

This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management.  Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies.  The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.     

The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills.  They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach.  

This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely.  

King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability. 

Benefits of working at King’s College London:

King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows:  

• We support staff to maintain a work/life balance 
• Flexible working, parental leave opportunities, and subsidised childcare costs for under threes 
• Reduced membership rates for staff at gyms at three of our campuses 
• Employee Assistance Programme providing free, confidential advice on both home and work concerns 
• 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas) 
• Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions  
• Season ticket loans and  cycle to work scheme 
• Free coffee / fruit scheme from King’s College Food outlets (restrictions apply) 
• Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion

Full information on staff benefits: Staff Benefits - King's College London (kcl.ac.uk)

This post will be offered on an indefinite contract.

This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE).  We would also consider applications for job-sharing and flexible working requests.

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