Customer Experience & Box Office Assistant

Taliesin Arts Centre – Singleton Campus

Taliesin Arts Centre is set in the heart of Swansea University’s Singleton Campus. We believe in the power of the arts to connect people, develop understanding, and contribute to personal and civic well-being. We believe that everyone should have the opportunity to enjoy the arts, be creative, and have the capability and support to fully participate in the cultural life of the community. If you do too, we want to hear from you.

For more information on Taliesin Arts Centre: https://www.taliesinartscentre.co.uk

This Welsh language essential part-time post (8 hours per week) is predominantly based in Taliesin Arts Centre and the post holder will be part of the Front of House / Box Office team providing customer service of the highest quality and ensuring a safe and welcoming environment for all visitors. The hours of work will be on a variable rota basis, including evenings, weekends, and occasional daytime shifts. 

Our ideal candidate:

• Is a Welsh speaker (essential).
• Has excellent interpersonal skills, with a passion for providing excellent customer service.
• Has an empathy and understanding of differing needs of diverse communities.
• Is a team player willing to support others.
• Is enthusiastic and enjoys variety.
• Is flexible with the availability to work additional hours when needed.

Benefits & Rewards

Swansea University and Taliesin Arts Centre is a warm and welcoming place to work. We value people for their skills regardless of their background and are proudly named as a top employer in the annual Stonewall Equality Index.

We know that people have commitments outside their job, so we provide a working environment that allows employees to achieve the right work/life balance. We have a range of great benefits, all supported by the services of our award-winning HR department.

• Annual Salary £4673
• Annual leave entitlement of 31 days per year, plus statutory holidays (pro rata)
• Staff Induction to help you feel welcomed and integrated to the University and Taliesin Arts Centre

Closing Date: 1 May 2024

Interview Date: 15 May 2024

Informal Enquiries: Deborah Drewson, d.d.drewson@swansea.ac.uk

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