Quality Administrator (Fixed Term - 10 Months)

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

The culture at City is built on our shared core values, which means that all employees are expected to behave according to our values: “We care, We learn, We act.”

Background

This role sits within the Quality and Compliance Team to support quality assurance and programme activities, student cases, governance and policy work in the School of Health & Psychological Sciences.

The Quality and Compliance Team is part of the Student and Academic Administration which is responsible for programmme administration, admissions, placements, quality assurance and student experience and welfare.

Responsibilities

This is a vital role within the team. Working alongside another Quality Administrator, the post holder will support and coordinate activities relating to quality assurance, programmes, governance and student cases. They will also play an active role in advising and supporting academic and professional services colleagues across the School with any quality, programme, policy and student casework matters. Another key duty will be to oversee development and maintenance of the SHS Work Hub.

Person Specification

The successful candidate will have experience of working in an administrative role and be able to work under pressure in a customer focused office environment, multi-tasking and dealing with people from a wide range of backgrounds. They will also have excellent communication skills, planning and organisational skills with the ability to prioritise work. Advanced IT skills including MS Excel, Word, and Outlook is also an essential requirement.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 5th May 2024 at 11:59pm

Subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way. This involves a combination of working on campus and at home each week.

Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions

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