Lead QA Analyst

Salary: Full time starting salary is normally in the range £45,585 to £54,395 with potential progression once in post to £61,198. Grade: 8

Contract Type: Fixed Term contract up to June 2026

Closes: 23^rd June 2024

The Lead QA Analyst will be responsible for quality across IT services ensuring that all application releases meet agreed standards of quality and fitness for purpose; through engagement with key suppliers, other ITS teams, project personnel, application release teams and anyone involved in testing throughout the University. Their responsibilities will cut across all parts of IT Services to ensure the adoption of a consistent level of professional approach to quality management as it applies to service releases within a context of continuous improvement and value for money.

They will be responsible for the design, execution and results analysis of the full range of testing processes required for all projects. This is likely to include functional, systems, integration, regression, load, stress, user acceptance testing and defect management. This work will run through all phases of projects, including design, build, acceptance and release.

Main duties

Business Process Testing

Is responsible for organisational commitment to high standards in human factors. Specifies ergonomics standards and methods to meet organisational objectives. Sets the policy and standards for business process testing. Manages the design and execution of business process tests, usability evaluations, network and business trials, confidence tests. Maintains an overview of the business environment, required outcomes and potential exposures.

Technical Specialism

Provides organisational leadership and guidelines to promote the development and exploitation of specialist quality assurance knowledge in the organisation. Maintains a network of recognised experts (inside and/or outside the organisation) who can deliver expert advice in areas relevant to the organisation's current and future needs. Provides input into professional development planning across a significant part of the organisation to further the development of appropriate expertise. Maintains an in-depth knowledge of the specific specialisms outlined below, and provides expert advice regarding their application.

• Functional testing
• Systems testing
• Integration testing
• Regression testing
• Load testing
• Stress testing
• User acceptance testing
• Defect management
• Testing and Defect Management Tools
• Test automation Tools

Required Knowledge, Skills, Qualifications, Experience

Dimensions and Impact

The Lead QA Analyst will be involved in quality assurance activities across IT services contributing to QA strategy development and the formulation of operational plans to deliver QA strategy for their own and related areas. They will constructively challenge assumptions and traditional views, generate approaches and innovative solutions to opportunities within their area and across the University and lead on their implementation to achieve quality solutions.

Knowledge

In-depth up-to-date specialist understanding of quality assurance approaches, processes and tools and their benefit to all areas of the University. Knows how to apply knowledge, to identify complex problems and recommend and lead on solutions. Ability to develop testing approaches to meet the needs of the University. Expert understanding of quality assurance procedures, practices and tools.

Informal enquiries to Stephen Moran via email s.r.moran@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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