Customer Services Assistant

Part Time Permanent

Interview Date: To be confirmed

We have an exciting opportunity to join the team at Hartley Library on our Highfield Campus as a Customer Services Assistant.  The successful candidate will deliver a high quality and professional customer service to everyone who interacts with our Library services. You will also form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment via a chat service and email. 

Successful candidates will be entitled to 20 days annual leave per year plus University Closure Days (pro-rated for part-time staff), a contributory pension scheme and a structured training programme.  

The following shift patterns are available: Friday - Sunday 07.45-14.15

This post is offered on a part time 19.5 hours per week, permanent contract 

If you would like more information about the role please contact Charlotte White, Customer Services Manager C.J.White@soton.ac.uk

Working at the University of Southampton:

Check out the staff benefits and why you should join us at The University of Southampton!

Further details:

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Apply by 11.59 pm GMT on the closing date.

For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.

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