IT Communications and Engagement Advisor

Full Time Fixed Term for 24 months

Interview Date: To be confirmed

Location: Mixture of One Guildhall Square, Highfield Campus and remote 

Interview Date: 2 weeks after closure 

We’re looking for someone to join the University of Southampton’s iSolutions Communications and Engagement Team.    

Are you passionate about providing an excellent customer experience and helping others? 

Do you enjoy working in a dynamic, fast-paced environment and solving problems? 

Are you a good communicator, empathetic, and patient? 

Then we want to hear from you!

About the Role 

It’s an exciting time to join the iSolutions directorate at the University of Southampton. In this role, you will work within the iSolutions Communications and Engagement team to provide high-quality communications to the Directorate and the wider university. This is a fast-paced and varied role where no two days are the same.   

What you’ll do  

• Leading the creation and delivery of internal communications content, working with stakeholders to understand requirements, providing advice on relevant channels and developing creative ways to convey messages. 
• Supporting the development of the iSolutions identity and creating a comms toolkit that can be used at seminars, events and presentations e.g. University Open Days 
• Support the development and delivery of Customer Experience activity within the university.  
• Working with Project Managers and Business Change Managers to ensure all communications are aligned, consistent and on-brand.  
• Contribute to the wider reputation management carried out by the department.  

What you’ll bring   

We’re looking for someone who is passionate about providing excellent communications to a diverse audience.  

• Experience of delivering internal communications in a large organisation. 
• Demonstrable experience of creating compelling communication pieces for a diverse range of audiences and purposes. 
• Exceptional communication skills showing a strong sense of purpose, creativity and flair. 
• Excellent writing skills with the ability to present complex issues in a focused, succinct, professional and persuasive manner 
• Strong stakeholder management skills 
• Able to organise, plan and deliver effective communications and engagement activities in line with wider project plans and time frames  
• Excellent presentation and interpersonal skills and an ability to persuade, influence and collaborate with a wide range of people, including at senior levels and to foster and maintain trusted and effective relationships 

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance (supplemented by University closure days and public holidays) and excellent family leave arrangements (including maternity, paternity, adoption and parental leave). All our benefits can be viewed here. 

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, we are passionate about creating a working environment in which you are free to bring your whole self to work.  

Working at the University of Southampton:

Check out the staff benefits and why you should join us at The University of Southampton!

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