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Adviser - Student Services

University of Essex - Academic Section

Location: Loughton
Salary: £22,681 to £25,138 per annum (pro-rata for part-time).
Hours: Full Time, Part Time
Contract Type: Permanent
Placed On: 10th June 2024
Closes: 23rd June 2024
Job Ref: REQ08577
 

Are you passionate about helping others and providing great customer service?

Are you a quick learner with the confidence to deal with new challenges?

We are looking for an enthusiastic adviser to join our team delivering flagship services to our students in the Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.

This is a fast paced and dynamic environment and if you have:

  • Significant recent experience in delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Experience of using databases and Microsoft office.
  • Effective organisational skill with an eye for detail.

then we would love to hear from you.

A job share arrangement for this post can be considered.

**Previous applicants need not apply**

Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. The university salary structure includes automatic pay progression within the published grades, subject to service and performance. In addition to this, there are performance related annual pay review schemes in place.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
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