Quality and Partnerships Manager

About Us

The Faculty of Life Sciences & Medicine is seeking a Quality and Partnerships Manager. The role is based within Faculty Education Services (FES) which coordinates all aspects of programme and student administration for more than 100 undergraduate and postgraduate programmes and supports over 7000 students.

The Quality Assurance (QA) team manage and coordinate the adherence of all programmes to both College and professional regulatory and compliance requirements. The work includes internal and external reviews, annual monitoring and review, curriculum development, statutory reporting (for some programmes), evaluation and feedback coordination, collaborative partnership development and monitoring and QA governance.

About the role

Adopting a proactive and flexible approach, the role holder will lead and coordinate activity for the partnership and collaborative provision arrangements across the Faculty. This post will project manage work with academic partners, from initial partnership set-up, including co-ordination of contracts, through to ongoing maintenance of their quality assurance and academic standards. It may involve the management of ad hoc working groups, committee servicing and participation, internal and external quality reviews, working collaboratively with a broad range of stakeholders, including the production of timely, comprehensive documentation.

The postholder will ensure appropriate communication and liaison with colleagues across King’s and the partner, providing advice and guidance to enable reporting and monitoring requirements to be met. There will be a requirement for the post holder to travel to partner institutions, which may be both UK-based or overseas.  Direct experience of collaborative provision and quality assurance in higher education, and the ability to expertly advise with reference to the UK Quality Code is essential.

The postholder will also be expected to undertake some of the cyclical quality assurance requirements of an HEI – this will require independence, self-motivation and an understanding of annual educational timelines. There may be a need, on occasion, to represent the QA team at internal or external meetings.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Bachelor or equivalent degree
• Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse stakeholders
• Data literacy skills and attention to detail with methodical, exacting standards of written and numerical accuracy
• Experience of reviewing and producing policy or procedural documentation and report writing
• Able to interpret and apply College and programme regulations and maintain up to date knowledge of external statutory compliance obligations
• Experienced in the application of collaborative provision quality assurance in an HE context, with reference to the UK Quality Code
• Proactive and able to work independently and as a team to meet deadlines across competing priorities and provide solutions to problems.
• Experience of forming professional networks and able to negotiate and influence across organisational boundaries to implement positive change

Desirable criteria

• Previous experience of working in a health and sciences environment in HE and producing quality assurance reports 
• Experience of programme governance and delivering professional committee servicing 
• Evidence of continued professional training or development 
• IT experience, across all Microsoft packages; with significant experience of databases (student records systems)
• Work to high professional standards with integrity, honesty, and confidentiality

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