Senior Residence Manager

The University of Leeds is one of the top 80 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites, both on and off campus. We also provide facilities for meetings and conferences. We are an innovative service with a clear vision to provide some of the country’s best student accommodation. 

As a Senior Residence Manager, you work as part of the Residential Services Management Team to lead, motivate and develop your teams of staff to deliver effective and efficient service to residents and visitors in line with our strategic priorities and goals. This will include ensuring that accommodation is maintained and made available for letting, in order to maximise conference and student occupancy at residential sites. 

You will have a proven ability to develop and manage managers and staff effectively, creating an environment where colleagues are motivated and supported to achieve service/ organisational goals. You will have significant experience in a residential, retail, or facilities environment, working in a management team or strategic environment. 

The role will require an Enhanced Disclosure Check. 

Hours of work

Hours worked will be flexible and as required to meet the demands of the business. i.e. 5 days over 7 (normally Monday to Friday, weekends will need to be worked during conference letting periods).

In addition (given advance notice):

• You will be required to be on call overnight and at weekends. In this role a manager might be required to attend work to resolve/manage issues that can only be effectively dealt with by a manager at their grade;
• You may be required to work on University closed days and/or public holidays if required by your line manager. On occasions that this is required between 24th December and 2nd January, the days to be worked will be shared between those asked to be on duty;
• The Director of Residential Services will assign sites for responsibility to the Senior Residence Manager (Residences) and may vary these according to business needs;
• Additionally, you may be assigned other specific/project responsibilities.

What we offer in return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme plus life assurance– the University contributes 14.5% of salary.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more! 

To explore the post further or for any queries you may have, please contact:

Sue Green, Deputy Director Residential Services

Email: S.Green@leeds.ac.uk

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