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Campus Service Manager

University of Westminster - Estates Planning & Services

Location: London
Salary: £64,691 to £72,127 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 13th September 2024
Closes: 6th October 2024
Job Ref: 50051366

This post is full time and permanent, working 35 hours per week.

This is a leading and influential position within Estates Planning & Services and plays a key role in the provision of sector-leading facilities management services, ensuring that customer service is placed at the centre of all we do to enhance the student, staff and visitor experience.

This role is pivotal in expanding the internal and outward facing customer relationships and delivery of consistent service standards across the university’s West End portfolio, to support the implementation of the Estates Planning & Services strategy plans.

To be considered for this challenging and rewarding position, you will be able to demonstrate a proven track record in successful service delivery, in a highly customer focused organisation.  You will be able to demonstrate an ability to work collaboratively and to effectively manage facilities management services including a rounded understanding and experience in both hard and soft services.  Well evidenced experience in the leadership and management of a diverse internal team, working alongside a range of specialist external contractors will be required.

You will be educated to degree level or equivalent (QCF L5 – L6) in a facilities management or a similar discipline and hold full membership of an appropriate professional body (for example IWFM, RICS, CIBSE). You will also have a management qualification or equivalent practical experience that demonstrates relevant levels of knowledge and skills, together with a NEBOSH General Certificate in Occupational Health & Safety.

In return, you will have an opportunity to participate in the strategic planning, communication, implementation and budgeting of initiatives in the new Estates Planning & Services structure, as well as providing leadership and problem solving. You will also maintain focus on the departmental and University wide strategic goals.

To apply for this vacancy please click 'Apply' above. Further information can be found in the job description and person specification, which can be accessed through this link too.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: midnight on 6 October 2024

Interviews are likely to be held on: 17 / 18 October 2024

Administrative contact (for queries only): Recruitment@westminster.ac.uk

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