AV Support Officer

Location: Radcliffe Observatory Quarter, Woodstock Road, Oxford, OX2 6GG

About the Blavatnik School of Government

Our vision is of a world better led, a world better served and a world better governed. We are a global school committed to improving the quality of government and public policymaking worldwide, through three routes: teaching current and future leaders; generating research with impact; and engaging with governments and practitioners.

What we offer

The School is a collaborative, friendly, and dynamic department based in an award-winning building in Oxford. We host regular events and talks with well-known guest speakers – all of which are open to staff. On the social side, we have regular coffee/cake mornings for staff, a family-friendly Halloween event, and Christmas and summer parties.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days’ annual leave
• Family leave schemes and a comprehensive range of childcare services
• Cycle loan scheme and discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs
• Opportunities for remote working.

More information about working at the School can be found on our jobs page.

About the role

The Blavatnik School of Government is looking for an AV Support Officer.  They will be responsible for providing first-line support to the School community for AV and IT related support requests across the core business areas of research, teaching, and professional services. They will assist building users with operating meeting room facilities, working with the AV Manager to prepare for teaching and events, and aid in the design, installation, and programming of Audio-Visual systems. Reflecting the nature and demands of a busy department, the normal working pattern will be by agreement within an 8 am – 8 pm working window. The postholder is expected to show flexibility and support occasional planned out-of-hours working to support School needs by agreement with the AV Manager or Head of IT, AV and Operations.

About You 

You will have previous experience in an AV support role; excellent knowledge of AV technologies, including projection, digital signage, recording/editing (both audio and video) and live broadcast; experience in the setup, delivery and development of collaboration and communication systems such as Zoom and Microsoft Teams; demonstrable experience in the delivery of excellent customer service and technical support in an academic or corporate environment; and experience of working in a busy, pressured environment whilst organising and prioritising your work to meet tight deadlines.

Application Process

You will be required to upload a supporting statement, your CV, and the details of two referees as part of your online application (via the ‘Apply’ button above).

The closing date for applications is 12 noon (UK time) on Wednesday 6 November 2024.

Interviews will take place during week commencing 18 November 2024 and will be held in-person at the School.

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