Accommodation Contract Management Office Administrator

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

Closing date: 23:59 on 15 June 2025
Interviews will be held: 25 June 2025

The Accommodation Contract Management Office (ACMO) administers and monitors the Facilities Management contract between The University of Reading and, UPP halls accommodation service partners. We also issue the student licence agreements as landlord. UPP provide a suite of related services such as cleaning, reception and maintenance, marketing and allocation.

Our primary function is to make sure that students and guests in halls are receiving excellent and consistent services as written in the contract. The ACMO team is also responsible for managing Stay@Reading (the student summer vacation letting business).

We are looking for an administrator and operations support team member. The individual must possess strong all round office administration skills, be an innovative problem solver and able to see efficiencies and make improvement suggestions. The individual must be skilled at using large data containing spreadsheets, manage multiple inboxes and be confident using multiple electronic systems on a daily basis.

You will have/be:

• Knowledge of Microsoft Office, i.e. Excel and Word
• A confident communicator in person, on telephone and via email
• Comfortable with being customer facing at certain times of the year
• Flexible and adaptable to the changing nature and requirements of the business
• The ability to help influence best practice

The role will be expected to work a minimum of 2 full days in the office per week with the option of additional days in the office if preferred.

For the training period the successful candidate will be required to work in the office, duration to be agreed.

Please see full Job description and person specification for more details.

We welcome applications from both external and internal candidates. As part of the University’s ongoing commitment to professional development, this role can be considered on a seconded basis for existing staff members. Internal candidates should discuss this with their line manager prior to applying.

Contact details
Contact Name: Andrew Mathias
Contact Job Title: Head of Accommodation Contract Management Office
Contact Email address: a.c.mathias@reading.ac.uk

Alternative Contact Name: Sophia Hagalid
Alternative Contact Job Title: Accommodation Contract Officer
Alternative Contact Email address: s.hagalid@reading.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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