Student Enrolment Manager (LUM377/1869)

About the Role

Join our Outstanding Adult & Community department, graded Outstanding by Ofsted in May 2022 and February 2025. We are committed to providing high-quality education and support services to adult learners and the community. 

We are now seeking a dedicated and experienced Student Enrolment Manager to play a key role in managing staff and processes that deliver an efficient student enrolment and support funds service. 

The Adult & Community department offers a range of courses designed for learners aged 19 and above. These include part-time vocational courses, Access to Higher Education programs, and leisure courses aimed at personal and professional development. The department operates across multiple campuses across Leeds.

What You Will Do

• Manage staff and processes for efficient student enrolment and support funds services, ensuring data accuracy and quality.
• Lead, coach, and develop a multi-site team to work collaboratively and provide exceptional service.
• Ensure swift, professional enrolment processes, enhancing the student experience.
• Build and maintain strong relationships with key stakeholders across the directorate and institution.
• Continuously improve the enrolment and support funds processes to align with institutional goals.
• Provide leadership and guidance to ensure team alignment with organisational standards.

About You

• Professional qualification at Level 3 or above, plus GCSE English and Maths grade 4 or above (or equivalent qualifications)
• IT literate, with strong working knowledge of digital systems and tools commonly used in administrative and educational settings. 
• Experience in management roles within educational support settings, such as schools, academies, 6th Form Colleges, Multi Academy Trusts, FE Colleges, or Adult Learning environments.
• Proven ability to manage and develop small teams, coaching staff to adopt collaborative and student-centred working approaches.
• Skilled in working within a matrix management structure and using data reporting systems to manage and record student/customer information.
• Excellent interpersonal and communication skills, able to relate effectively with others, both one-on-one and in teams, and communicate clearly in both verbal and written forms.
• Critical thinker with the ability to analyse complex issues, solve problems, and make quick decisions, alongside a strong focus on self-management, continuous learning, and driving achievement and innovation.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
  • Support Staff 39 days
  • Academic 44 days
  • Senior Management 44 days
• Excellent Pension schemes
  • Teachers’ Pension Scheme 
  • Local Government Pension Scheme 
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card). 
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities -  including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. 

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.