Facilities Team Leader (Domestic Services)

The University of Nottingham has been providing an outstanding student experience for over 140 years and is a leading university of worldwide significance with established campuses in UK, China and Malaysia. 

Your role as Facilities Team Leader

We are looking for an experienced and customer focused Facilities Team Leader to join our team at the Medical School in the Queens Medical Centre (QMC). Main duties will include inspecting the infrastructure of the buildings, reporting maintenance issues and setting up meeting rooms ensuring adequate supplies of consumables are available for teaching and conferences.

You will also lock and unlock designated areas of the building issuing and receiving keys from staff and contractors ensuring relevant policies and procedures are adhered to at all times. A large part of this role includes being the first point of contact for visitors to the area which includes dealing with large numbers of enquiries face to face, by phone and by e-mail ensuring excellent customer service is always achieved. You will be responsible for maintaining the cleaning standards within the area and will induct, train and supervise the cleaning team carrying out appraisal conversations as required.

Candidates should have experience of working in a similar customer facing environment and have relevant cleaning experience. You will also have experience of supervising staff and ideally have basic maintenance experience and knowledge of fire and security alarm systems.

Further details regarding the duties for this post can be found on the attached job role profile.

What’s in it for you?

• An excellent holiday allowance of 27 days per year plus additional university closure days and bank holidays
• Ongoing support to develop your skills, career and gain industry recognised qualifications
• Employee Assistance Programme and Counselling Service - 24/7 support.
• Supplier discounts, travel, and reward schemes.
• Staff Networks, events and activities and state of the art sports facilities.
• A permanent post for 52 weeks of the year plus the tools you need to do a great job.
• Uniform provided.

Hours of work are 36.25 hours per week, working 5 days out of 7 to be arranged (mainly Monday to Friday) with hours worked between 6.00am-2.45pm on Monday, Wednesday and Thursday and 6.00am-1.00pm on Tuesday and Friday. Flexibility will be required. This is a permanent, full time post.

The successful candidate for this post will be expected to attend the Estates and Facilities training courses which run Monday to Friday mornings. Further details will be given at interview.

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