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ITSG Departmental Officer (OMS)

University of Oxford - Information Technology Support Group (ITSG), Social Sciences Divisional Office, Wellington Square and any other city centre location.

Location: Oxford
Salary: £34,982 to £40,855 per annum : Salary Grade 06S
Hours: Full Time
Contract Type: Permanent
Placed On: 3rd June 2025
Closes: 24th June 2025
Job Ref: 179840

The Information Technology and Services Group (ITSG) has an opportunity for an ITSG associate (IT Departmental Officer) to join the team! You will provide IT and AV support to staff, students and visitors in the Oxford Martin School (OMS) as part of the ITSG team based in Manor Road and across the Social Sciences Division.

This is a user-facing role involving both first- and second-line support, maintaining departmental systems, and collaborating with colleagues across departments. You’ll work closely with the system administration team to support and manage IT infrastructure and contribute to broader service initiatives through cross-departmental rotations that enhance skills and understanding of different working environments.

This is a great opportunity to represent a shared IT service, combining technical support with elements of client and service management, in a collaborative and knowledge-sharing environment.

You will hold a degree in an IT discipline or have equivalent industry experience.

This is a full-time, permanent role.

What We Offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

  • An excellent contributory pension scheme
  • 38 days annual leave
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Membership to a variety of social and sports clubs
  • Discounted bus travel and Season Ticket travel loans

For an informal discussion about the position, please contact John Mead, Head of Technology: john.mead@socsci.ox.ac.uk

If you are interested in this role and have the skills and experience we are looking for, please apply online. You will be required to upload a CV and supporting statement which explains how you meet the selection criteria for the post.

The closing date for applications is midday on 24 June 2025. It is anticipated that interviews will be held week commencing 14 July 2025.

 

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