Facilities and Services Site Assistant

We have a fantastic opportunity to join the Graduate Accommodation team in the Estate Services Department as a Facilities and Services Site Assistant working on site.

About Us

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

Estates Services is responsible for the management of Oxford’s 450 buildings, University Parks and Gardens, Wytham Woods and commercial, agriculture and residential land. Our work is guided by strong values - we are open, honest and fair; we listen actively; and we treat all our colleagues with courtesy and respect.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

You will act as the first point of contact for residents and contractors on the University’s Graduate Accommodation sites, responding to and triaging maintenance issues, ensuring accommodation is ready for new tenants and checking them into and out of their accommodation.

You will also be responsible for testing the fire alarm systems and keeping the necessary records, assisting with health and safety reviews and on occasion, undertaking general minor repairs including painting/touching up, unblocking sinks/showers and adjusting washers on taps.

About You

To be successful in this varied and interesting role, you will need to be someone who strives for excellence and enjoys providing high quality customer service, whilst also ensuring what you deliver is completed in a safe way.

You will be computer literate, have great communication skills, and be confident in your ability to communicate with students, contractors and University staff with courtesy and politeness. You will also have a positive attitude with a flexible and adaptable approach to your work, and be comfortable when priorities suddenly need to change.

Ideally you will be comfortable with basic maintenance tasks, however training will be provided.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Tuesday 17 June 2025.

Interviews will take place on Friday 27 June 2025, and will be held face-to-face.

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