Maintenance Supervisor (Residential Estate)

We are looking for a maintenance supervisor to join the Direct Labour Organisation (DLO) in the Estates department. Working in a fast-paced environment where no two days are the same, you will be helping to deliver an excellent maintenance service direct to our customers.

In this role, you will:

• Be responsible for the day-to-day operational management of a small multi disciplined team
• Act as an authorised person (AP) in accordance with Cardiff Universities approved policies, procedures, statutory and technical guidelines.
• Provide detailed advice and guidance on all maintenance repairs.
• Ensuring all planned, reactive and out of hours maintenance works are completed safely, cost effectively and to the agreed Key Performance Indicators and Service Level Agreements.
• Ensure operatives and contractors comply with all relevant health and safety legislation, policies and procedures.
• Establish basic trends and patterns in maintenance activities, aiding the creation of works in progress and other reports as appropriate.
• Interrogate and utilise estates maintenance systems to aid in making informed decisions on repairs.
• Gather estimates from framework contractors for maintenance repairs and deliver specific small-scale projects from inception through to completion.
• Establish working relationships with key customers to help improve service levels.
• Manage critical and essential material stock levels. Maintaining tools, equipment, and vehicles, taking responsibility for the upkeep of asset registers. 

We’d like to hear from you if you:

• Hold a recognised apprenticeship in City and Guilds/NVQ level 3 or equivalent in Fabric, plumbing and or a mechanical discipline/HVAC.
• Have extensive experience and knowledge of systems in a similar environment, associated within a trade specific role.
• Good understanding of job specific General Health and Safety in the workplace including risk assessments and method statements
• Experience of managing workloads, prioritising within set Service Level Agreement’s and customer satisfaction
• Experience of managing the workload of others.
• Experience of dealing with performance and welfare issues.
• Ability to communicate detailed information effectively and professionally with a wide range of people.

We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression. We are a proud Living Wage supporter.

Benefits include: -

• 35hr 8am-4pm working week.
• 37 Days leave plus Bank Holidays.
• Generous employers’ contribution pension scheme.
• Payment when undertaking on call rota duties. 
• Potential overtime earnings (dependent on there being a business need).
• Bespoke training to your trade background or other training that can support you in your role.
• Access to a company vehicle for travel between sites daily and ‘on-call’ to take home during the evening/weekend for business use only and not to be used for personal use during this period.
• Company uniform/PPE.
• Sick pay.
• Staff discounts and deals (Short-term promotions, special offers and discounts)
• The cycle to work scheme enables employees to lease bicycles and associated safety equipment up to a value of £3,000 through a Salary Sacrifice scheme.
• Staff savings and loan scheme
• Access to CUFoods Club membership

This role is site based, meaning that you will be spending all of your time working on campus. The University is committed to offering flexibility, wherever the role and business need allows, supporting work-life balance.

A valid driving license is necessary as it is a condition of employment so that all personnel are able to utilise the fleet of university vehicles to reach all University sites.

Please contact David Brown (brownd17@cardiff.ac.uk) for an informal, confidential discussion about the role.

This post is full time and open-ended.

Salary: £33,482 - £36,130 per annum (Grade 5)

Closing Date: Tuesday, 1 July 2025

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.