Student Data Officer

About us 

King’s College London is the leading destination for ambitious students from across the world because of our academic excellence, reputation and research impact. Our focus is ensuring the best possible student experience, from the beginning of their journey with us as prospective students through to enrolment so that our students can thrive in our diverse and inclusive community in central London.

The Global Student Recruitment and Admissions directorate delivers marketing, student recruitment and admissions services in partnership with Faculties, creating strategies to attract growing numbers of students from across global markets, as well as from the UK. 

As a directorate we are responsible for the delivery of student recruitment targets, ensuring cohesive recruitment strategies and planning from lead generations and attraction, admissions, through to conversion and enrolment.

About the role 

The Student Market Research, Insights and Planning team play a critical role in providing data and insights related to the student journey to enable the development of strategies to achieve the university’s student recruitment targets. The Student Data Officer is responsible for collating student recruitment data and providing data reports to internal stakeholders.

The role will collect and collate data related to the prospective student journey, specifically the data that informs the marketing funnel. This will include capturing and recording agents’ fees and commissions as part of enrolment activity.

The role will also be responsible for maintaining databases, ensuring data integrity and compliance with data protection legislation and best practices.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Educated to degree level and/or proven experience in data collection, analysis and reporting.
• Experience of data imports, exports and CRM data maintenance related activities with such products as Dynamics, Salesforce, SITS etc.
• Experience utilising data analysis tools and software (e.g. Excel, Power Query, Power BI, Google Analytics)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills.
• Strong interpersonal skills and demonstrable ability to form and maintain excellent relationship with stakeholders at all levels.
• Meticulous attention to detail, ensuring data quality and a high level of accuracy.
• Able to work on own initiative, able to identify and resolve issues promptly and/or escalating where required.

Desirable criteria

• Experience working within the Higher Education sector.
• Experience of Agile project management methodologies
• Understanding of GDPR and marketing data governance and compliance principals

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click the “Apply” button, above. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. 

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

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