Operations Officer

Salary: Full time starting salary is normally in the range £32,546 to £35,116 with potential progression once in post to £39,355

Background

The School of Maths is a vibrant and thriving academic community within the College of Engineering and Physical Sciences with over 80 research active academic staff, around 15 postdoctoral researchers and around 70 postgraduate students. We seek to appoint an Operations Officer who has motivation, enthusiasm and the ability to work with confidence to support the day-to-day operational running as part of the School of Maths Operations Team. The postholder will form part of the School of Maths Professional Services Operations team reporting to the School Operations Manager. They will be able to work independently as well as being a strong team player.

Role Summary

This is a challenging and rewarding position, providing executive and administrative support to the School of Maths as part of the Operations team. In addition, the role holder will be required to provide other general administration support as required and agreed with their line Manager, the Operations Manager.

Person Specification

Essential

• Experience of working in a large and complex organisation.
• Educated to degree level or equivalent qualifications or work experience. 
• Proven ability to manage own time effectively and potentially the time of others to deliver work to the highest quality standards.
• Proven ability to work flexibly to solve problems and propose and implement solutions at a senior administrative level.
• Proven ability to collate and manipulate data from a wide variety of sources and present it in an appropriate format to support business cases/needs.
• Proven experience of drafting documentation for the approval of others, accurately and with meticulous attention to detail. 
• Excellent demonstrable IT skills (Office packages) with the ability and willingness to learn new systems. 
• Previous experience of working in close partnership with staff at all levels, including leadership, to deliver significant strategic objectives
• Excellent interpersonal skills, including tact, diplomacy and confidentiality. The post holder must inspire confidence and command authority with a range of colleagues across the academic community and Professional Services, and also external contacts. 
• Experience of supporting committees which includes advising on and drafting agendas and paperwork; where necessary, writing minutes and taking follow- up action
• Excellent interpersonal skills and proven ability to establish effective working relationships at all levels.
• Proven ability to negotiate and influence others.
• Proven ability to handle several demanding tasks concurrently and to prioritise workload, working to tight deadlines whilst also maintaining accuracy.
• Flexible, positive and creative approach to work and meticulous attention to detail.
• Proven financial/accounting experience which includes setting and monitoring spend against budgets.
• Proven experience of reengineering business processes to improve efficiency and the customer experience.

Desirable

• HE administrative experience in an academic setting.

Informal enquiries can be made to Martha Campos, email: m.j.campos@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working

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