Accommodation Assistant

Hours / Weeks: Full-time, 37.50 hours per week

Benefits: You will receive excellent benefits including a generous holiday allowance of 38 days including Bank Holidays, a generous pension scheme (OSPS), free lunch when working and discounted bus travel, amongst other benefits.

About the College:

Worcester College is one of the 39 constituent Colleges of the University of Oxford and is home to a vibrant academic community of around 75 Fellows, a lively and varied student body of around 400 undergraduates and 200 graduates, and a dedicated expert team of 150 professional staff, all representing a wide range of backgrounds and experiences. The College strategy is to be a forward-looking college (https://www.worc.ox.ac.uk/news-events/news/introducing-our-five-year-college-strategy). Our values are excellence, inspiration, community, inclusivity and trustworthiness. The College is situated at the heart of Oxford in a beautiful environment that the whole community enjoys.

Job Responsibilities:

The role of the Accommodation Department within the College community is crucial for anyone living, working or visiting Worcester College. The Accommodation Office oversees the core accommodation service from initial enquiry through to check-in, compliance, query resolution, complaints and service improvement. The team delivers services to a broad remit of Fellows, staff, and prospective students.

Person Specification Summary:

The successful candidate will have experience in a customer service role and have excellent communication and teamwork skills. Candidates will be assessed on the basis of the criteria set out below and should ensure that their application provides evidence of how they meet the criteria.

EQUAL OPPORTUNITIES

Worcester College is equal opportunities employer and welcomes applications from all suitably qualified candidates from all backgrounds. Worcester College actively welcomes diversity amongst its staff and students. As a Disability Confident employer, all reasonable adjustments will be made to the recruitment process, working arrangements and/or environment to accommodate applicants with any form of disability.

Please note If you do not hear from us within a week after the deadline, please note that we will not be taking your application further.

Please note that we hold the right to close this vacancy prior to the end date if a suitable candidate is found.

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