Senior Housing Officer (Private Sector Advice)

About the role

The University of Sussex is seeking an accomplished and experienced housing professional to join the Housing Management Team to lead and develop our Private Sector advice service to students.

The purpose of the role is to develop a coordinated operational and strategic approach to enhance our private sector advice service for students. You will also support the Accommodation Services Manager with the promotion of the returning students waiting list through signposting and organising events. You will lead on signposting of community complaints to the appropriate agencies.

About you

The University is looking for an individual that can demonstrate strong planning and organisational abilities, complemented by excellent interpersonal skills that enable quick rapport building. You will possess effective oral and written communication skills, supporting clear interactions with both colleagues and customers. You will be capable of working independently or collaboratively within a small team, showing flexibility and initiative. Your problem-solving skills allow you to assess issues and make routine decisions autonomously. Proficient in Microsoft Office Suite, you will manage workloads efficiently and are also capable of offering pastoral support to other members of the team when needed.

About our Division

The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all.

Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world.

Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex

Why work here

Find out more about our reward and benefits package.

Find out about our equality, diversity and inclusion

Further Key Information

Please contact s.cotton@sussex.ac.uk for informal enquiries.

For full details and how to apply, click the 'Apply' button above.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

The University requires that work undertaken for the University is performed in the UK. 

Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page  for further information about Visa Sponsorship. 

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