IT Technician (Fixed Term)

We are seeking a full-time proactive and enthusiastic IT Technician to join our friendly team. The Cross School Initiatives Hub provides a range of professional services support to key academic programmes within the University's Academic Division.

Reporting to the Cross School Initiatives Hub Manager, the IT Technician will be the first point of contact for IT-related queries, helping resolve routine technical issues, escalating where appropriate, and supporting departmental users with professionalism and care. The ideal candidate would have experience of working in an IT related function, supporting customers in the use of IT systems and services. The right candidate would need to have solid working knowledge of Microsoft operating systems, Mac OS, iOS, Android and Microsoft Office suite. The role involves day-to-day contact with staff of different initiatives and requires the ability to communicate effectively with a wide range of people. The successful candidate will be highly proactive and enthusiastic. For a full person specification, key responsibilities and essential requirements, which your application will be scored against, please see the Further Particulars.

Fixed-term: The funds for this post are available for 2 years in the first instance.

Benefits of working at Cambridge University include

• Competitive rates of pay with automatic service-related pay progression and annual cost of living increases
• Generous annual leave allowance of 36 days paid leave (including bank holidays)
• Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare)
• An auto-enrolment pension scheme, with a generous employer contribution
• Travel benefits and retail discounts at over 2,000 local and national stores

The University of Cambridge is committed to supporting our staff to thrive both professionally and personally. We aim to support a good work/life balance, whilst retaining the positive aspects of our unique in-person environment and culture. Elements of this role are suitable for hybrid working, where staff can split their time between in-person collaboration and remote working. The frequency of the remote elements of the role can be discussed with the recruiting manager.

To apply online for this vacancy and to view further information about the role, please click 'Apply' above.

Informal enquiries about the role should be directed to Yanying Chen, Cross School Initiatives Hub Manager, email: Yanying.Chen@admin.cam.ac.uk.

If you have any queries regarding the application process, please contact Karin Kuchta, HR Coordinator, email: csihhr@admin.cam.ac.uk.

Please quote reference XN46319 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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