MSD Bioresource IT Service Manager

Are you an experienced IT professional ready to shape the future of services that support biomedical research at the University of Oxford?

The Medical Sciences Division IT Services are seeking a proactive and knowledgeable IT Systems and Service Manager to lead the delivery and development of key digital platforms supporting clinical studies, biobank operations, and regulatory compliance.

In this newly created and strategically important role, you’ll oversee systems such as OpenSpecimen (LIMS), REDCap (research data capture), and iPassport (quality management)—ensuring they are reliable, secure, and aligned with the needs of our world-class research community. You’ll work closely with researchers, IT colleagues, and compliance teams to co-design, co-deliver, and manage services that are critical to HTA-regulated environments.

You’ll line manage a dedicated technical lead and collaborate with a broader team of 25 IT professionals to support a wide range of research activities across multiple departments.

The post is available full time on a permanent basis. Flexible working available with a minimum of 3 days per week on site.

What we’re looking for:

• Proven experience managing IT systems in research, clinical, or regulated settings
• Strong understanding of data governance and digital platform integration
• Hands-on knowledge of LIMS, EDC, or QMS tools
• Excellent communication and stakeholder engagement skills

Why join us?

This role offers the chance to be part of a vibrant, inclusive team that values diversity and fosters innovation. Our culture is collaborative and supportive, encouraging continuous learning and professional growth. We believe in empowering our people to take initiative and contribute to the decision-making process, ensuring everyone feels valued and respected.

With opportunities for professional development and a range of staff benefits, this is your chance to make a significant impact on medical research at one of the world's leading universities. 

Application Process

Applications should be made online. You will be required to upload a CV and supporting statement/covering letter explaining how you meet the job requirements with details of two referees as part of your online application. You are not required to provide training or qualification certificates.

The closing date for applications is 12 noon on Tuesday 8 July 2025.

Interviews are expected to take place on 25 July 2025.

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