Student Advisor

Full-time: 35 hours per week 

Open-ended (permanent)

The School of Informatics, University of Edinburgh invites applications for a full time Student Adviser to support students to fully participate and succeed in their chosen courses of study, working closely with university academic and support staff and external agencies as required. 

The Opportunity:

The School of Informatics is a global leader in the areas of Computer Science and Artificial Intelligence. It is the biggest research and teaching establishment of its kind in the UK.

This role offers the successful candidate an opportunity to join a dynamic team which works to support over 1600 students studying towards Informatics degrees. In addition, the post-holder will work alongside academic staff who deliver world-leading teaching in an environment where innovation is a necessity. 

Student Advisers provide a first point of contact for students within the School, providing guidance and support - including additional assistance where needed - to those navigating University support systems. Working closely with academic and professional services teams, Student Advisers enable students to achieve their potential and contribute to the development, delivery, and sharing of best practice in student support.

This post is full-time (35 hours per week) and combines a mix of remote and regular on-campus working.  

Your skills and attributes for success:

Essential:

• HNC/HND or equivalent; plus relevant work experience; or broad experience acquired through a combination of job-related training and considerable on-the-job experience, demonstrating development through involvement in progressively more demanding relevant work/roles.
• Knowledge and understanding of and sensitivity to the complex areas of student wellbeing and support 
• Experience of working independently with the ability to prioritise workloads in the face of conflicting demands   
• Excellent written and verbal communication and active listening skills 
• Demonstrable analytical and problem-solving skills
• Competent IT skills (Microsoft Office)
• Excellent interpersonal skills - remaining calm under pressure, being able to provide a safe and welcoming space for students in distress     
• Constructive team player, demonstrating ability to work collaboratively  
• Strong commitment to equality and inclusion 
• Ability to understand the need for boundary-setting when working with students 

Desirable:

• Scottish Mental Health First Aid training (or equivalent)
• Experience of using student record systems (ideally the University of Edinburgh’s EUCLID system)
• Previous experience of working in Higher Education   
• Ability to supervise and develop staff
• Knowledge of equality legislation and good practice, including GDPR 

Apply Before: 10/07/2025, 23:59

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