Digital Content Creator

Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK.

Hours: 35 hours per week, flexible working available

Band: 3

Salary: £24,750 – 31,200 per annum, dependent upon knowledge, skills and experience, plus excellent benefits

This is an exciting time to join an organisation with an essential role in the UK’s tertiary education sector.

QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education. We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK.

We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications. 

Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world's leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education.   

We are a world-leading quality agency with unmatched experience of providing impartial regulatory and collaborative quality assurance and enhancement. We support universities and colleges in working with students and learners, governments, funders and regulatory bodies to evidence and enhance the excellent quality and high standards of the education they provide.

We are a remote first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.  

About the role 

The Digital Content Creator plays a vital role in shaping QAA’s online presence, crafting engaging, accessible content across our websites, social media channels, email campaigns and other digital platforms. From writing and publishing web content to designing page layouts and building targeted email communications, the role is all about creating a positive and consistent digital experience for our audiences. A key part of the job is leading QAA’s social media activity—developing creative content, monitoring performance, spotting trends and helping grow our voice across the higher education sector. You’ll also support continuous improvement by using data and user feedback to refine content and strategy.

About you 

We’re looking for a creative communicator who’s confident producing digital content that informs, engages and reflects our brand. You’ll have experience managing social media channels, writing for the web, and building email campaigns, with a good eye for design and detail. You’ll be comfortable using analytics tools to guide decisions and will stay up to date with trends and best practice in digital communications. If you enjoy telling stories in a clear and accessible way, have a strong sense of audience, and like working collaboratively to make a real impact online, we’d love to hear from you.

If you're a creative digital storyteller with a passion for engaging audiences and growing online presence, this is your chance to make an impact in the higher education sector!

More information about this role can be found in the job description. If you would like more information in advance of applying please contact careers@qaa.ac.uk.

To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience (via the ‘Apply’ button above). Only applications which include a CV, and a cover letter will be considered for the role.

QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.

We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please careers@qaa.ac.uk. We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.

If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.