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Head of Quality for Partnerships

Arden University - Quality and Registry

Location: Coventry, Hybrid
Salary: £50,000 to £55,000 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 7th July 2025
Closes: 21st July 2025
Job Ref: 1542535

1 day a week in Coventry

Click here to read the full job description and view our excellent benefits here

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About our Department:

The Head of Quality (Partnerships) sits within the Academic Registrar’s Office as a part of a wider Quality and Registry team. This is the University’s central administrative hub for our students and the management of the student record. This Team is responsible for a wide range of functions, from governance through to student administration, marking and assessment and has responsibility for processing all results and grades for the student’s and produce all certificates that are awarded at the graduation ceremony. The Partnership Team has strong links with the Academic Quality Team and the Centre for Academic Partnerships to focus on the due diligence processes, contractual arrangements, compliance and quality management of our academic and recruitment partners.

About the Opportunity:

As the Head of Quality for Partnerships, you'll have responsibility for managing and supporting the development and approval of university partnerships. This involves working with our academic partners in establishing the collaborative delivery of our university academic portfolio and arrangements established for the activity of student recruitment. More detailed responsibilities include:

  • Management of the process of approval to include due diligence, partner approval, contractual arrangements, and academic provision for collaborative delivery.
  • Developing strategies for new and existing partnerships, reviewing and evaluating these partnerships and in creating new partnership models.
  • Management and oversight of the University’s quality management framework for Partnerships such that it assures appropriate setting and maintenance of standards. As well as the quality of the student and applicant experience when engaging with any partner of the University.
  • Managing the University Partner Risk Register to incorporate outcomes from compliance audits and other quality mechanisms
  • Management of governance with responsibility for Partnerships to include the University’s Partnership Committee and Agent Review.
  • Management of a team of staff with line management responsibility.
  • Lead on the development and implementation of policy and procedures for partnerships and to write and present reports, analysis and briefings to the University’s governance as required.
  • Make independent decisions to ensure effective governance and maintenance of the quality standards of the University partnerships. 

About You:

Essential Skills:

  • Proven people and/or change management skills
  • Operational planning, management, and business process skills
  • Strong analytical and problem-solving skills, with the ability to think laterally and meet goals
  • Experience of managing and developing a significant team or number of teams and/or a significant project or number of projects
  • Experience of working with and influencing senior management
  • Experience of liaising across internal and external stakeholders at a senior level
  • Clear understanding of the use and interpretation of regulations, policies, and procedures
  • Experience of managing and controlling budgets, resources, or funding, and an understanding of financial management procedures
  • Experience of developing innovative solutions and contributing to strategic planning    

To apply please click the 'Apply' button (above).

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