Support Technician (Loan Store)

Are you reliable, customer-focused, and confident working with creative media equipment? University of the Arts London is looking for a proactive Support Technician to join our School of Pre-Degree Studies, managing the day-to-day operation of our busy Equipment Loan Store at Lime Grove. 

The Role

In this hands-on role, you’ll maintain and operate the day-to-day running of the equipment loan facility, ensuring our creative learners and staff have access to the right tools, at the right time, and in excellent condition. 

As part of a small, collaborative technical team, you’ll manage the check-out and return of equipment, maintain inventory systems, and provide safe, practical support for staff and students. From photography kits to lighting gear, you’ll help ensure that our equipment is maintained, tracked, and accessible, enabling high-quality teaching and learning to thrive.

This practical role includes some lifting, manual handling, and occasional working at height, and requires strong organisational skills, a proactive attitude, and a customer-focused mindset. You’ll also contribute to maintaining safe working environments, developing equipment guidance, and supporting technical developments that reflect the evolving needs of the curriculum. 

About You

You’ll bring experience from a technical, creative, or educational environment, and a working knowledge of media and photography equipment. You’ll be confident managing multiple requests, keeping clear records using inventory or asset-tracking systems, and supporting staff and students in a fast-paced, customer-focused environment.

This role will suit someone who is hands-on and adaptable, with an understanding of how to troubleshoot technical issues and a commitment to excellent service. You’ll communicate clearly and patiently, including with students who are new to equipment use, and work well both independently and as part of a team.

Whether you’ve worked in a loan store, production house, or creative teaching environment, this role offers a fantastic opportunity to support the next generation of creatives at one of the world’s leading arts universities.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. 

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future. 

For further details and to apply please click the apply button.

Closing date: 23:55 on 6 August 2025. 

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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