SNPTCAN Senior Project Administrator

Location: Singleton Campus, Swansea

About The Role

This is a fixed term position for 6 months duration working 21 hours a week.

Swansea Law Clinic based within the Hillary Rodham Clinton School of Law at Swansea University is seeking to appoint a Senior Project Administrator to join our team working on our Swansea Neath Port Talbot Community Advice Network (SNPTCAN) Project Home | Swansea Neath Port Talbot (snptcan.wales)

Swansea Neath Port Talbot Community Advice Network (SNPTCAN) Home | Swansea Neath Port Talbot (snptcan.wales) is a direct referral system modelled on Norfolk Community Advice Network (https://ncan.co.uk) and Tower Hamlets Community Advice Network (https://thcan.org.uk) – the system was established in collaboration with The Children’s Society’s Coordinated Community Support Programme.

Each area has implemented the same online referral system, which we have established in Swansea Neath Port Talbot and Carmarthenshire. The system is well embedded in the community, with over 100 diverse organisations (schools, advice providers, third sector organisations, local authority teams and housing associations) being signed up to the system and referring clients to one another. We have secured funding from The National Lottery Community Fund to continue to build on the system’s success.

The post-holder will be providing administrative support to deliver the project, getting advice and support agencies in the Swansea Neath Port Talbot and Carmarthenshire areas talking to each other, through the use of the online referral system. The aim is to improve the coordination of the area’s advice organisations by facilitating better referral pathways for clients/service users.

The post-holder will be working primarily with Swansea Law Clinic Staff and in partnership with organisations who are using the system and other stakeholders in the area. They will also feed into the network of other areas using the system in Norfolk, and Tower Hamlets.

Equality, Diversity & Inclusion

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.

As an inclusive and welcoming workplace, we value people for their skills regardless of their background. 

Welsh Language Skills

The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.

The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.

Additional Information

Applications for this role will take the format of a CV submission and cover letter.

Closing Date: 3 August 2025

Interview Date: 12 August 2025

Informal Enquiries

• Ellen Parker-Jones Ellen.parker-jones@swansea.ac.uk
• Professor Rich Owen w.r.owen@swansea.ac.uk

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