Wellbeing Advice Manager (Maternity Cover)

The University of Wales Trinity Saint David (UWTSD) traces its heritage back to the first university in Wales, receiving its Royal Charter in 1828 and is honoured to have His Majesty King Charles III as Royal Patron.

UWTSD now teaches over 16,000 students across its six campuses in the UK; four in Wales and two in England. It has long-standing international educational partnerships in Europe, China, Malaysia, the USA and elsewhere. 

Our aim is to transform education, and by doing so transform the lives of the individuals and the communities we serve. We are already recognised for providing an outstanding student experience:

• 1st in Wales and 2nd in the UK for Student Satisfaction (Times Higher Education, July 2025)

Our success is due to the commitment, skill, knowledge, and ability of our people working together. We are now building on this strong culture and provision to become a leading provider of accessible higher education.

- THE ROLE –

This is a key post that will contribute to the ambitions of the University’s Health and Wellbeing Strategy and the implementation of a stepped approach to supporting student mental health and wellbeing.

The postholder will manage and co-ordinate the work of a team of Wellbeing Advisors (all holding relevant mental health qualifications and practical experience), ensuring the team meets both student and service needs, in terms of quality and evidence based advice given, service provision and development. They will lead the development of advisory services, ensuring that services are responsive to student need and emerging safeguarding concerns or related issues across the student population. They will collaborate with other services across the directorate and the university to develop new initiatives to support students to self-manage their wellbeing issues.

The post holder will also be responsible for the management and oversight of a team of Specialist Mental Health Mentors (UMHAN registered) to provide tailored, one-to-one support for students with mental health difficulties. The post holder will oversee the allocation of students to mentors’ caseloads, ensure timely approval of timesheets, and provide regular 1:1 and group supervision to support the quality and consistency of the mentoring service.

The post holder will lead and manage a triage team responsible for the initial assessment of student support needs, ensuring timely and appropriate referral to internal or external services. They will handle complex and high-risk cases directly, working closely with key stakeholders such as academic staff, external health professionals, and safeguarding leads. The post holder will ensure all interventions align with university policy, safeguarding procedures, and relevant legislation, maintaining high standards of professional practice and student care.

The post holder will be responsible for establishing new links and maintaining existing relationships with a range of external agencies, including NHS services, other higher and further education institutions, and third-sector organisations. They will coordinate referrals for students with complex needs or in crisis, ensuring access to specialist support. In addition, the post holder will actively seek out opportunities for staff training and development through collaboration with external partners.

Please refer to the job description for details on the essential criteria required for this role.

ADDITIONAL INFORMATION -

• - Annual leave entitlement is 35 days’, plus 8 bank holidays and 4 University closure days pro rata
• - For information on our staff benefits, please copy and paste this link into your browser: https://www.uwtsd.ac.uk/jobs
• - This role may be eligible for sponsorship subject to Home Office salary threshold requirements https://www.gov.uk/skilled-worker-visa/your-job (grade 5 and above)
• - This application process does not include the option to submit a CV. Therefore, your application will be assessed based on your application and supporting statement

Closing date: 11th August 2025

Interview date: TBC