E-Learning Quality Assurance Officer

About us 

Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are. 

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes. 

Our learners study with us from across the world, choosing when and where they study, working around their schedules. We are a dynamic team with ambitious growth targets in a priority area of development for King’s. 

We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing. 

Employee support at King’s includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All of our staff benefit from a generous pension contribution as well. 

As part of hybrid working at King’s, all team members can work remotely for part of the week if they wish. 

Join us as we open futures and unlock potential.

About the role

The purpose of the role is to support the team on numerous and varied tasks. You will be responsible for the quality assurance of the content we produce, as well as providing insight on workflows and procedures, flagging issues where necessary. 

You will focus on achieving and maintaining accuracy, consistency and quality in everything we produce. We are looking for someone with a can-do attitude, who can work unsupervised and with a mindset about constantly improving what we are doing. 

This is an excellent entry level position for anyone looking for a career in e-learning. The role is primarily based at King’s Waterloo Campus, though you may be required to travel to other campuses on occasion. 

This is a full-time post (35 hours per week), and you will be offered an indefinite contract.

This post is not sponsorable.

About you 

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria 

• Excellent time management and organisational skills.
• Excellent written and oral communication skills. 
• Very strong attention to detail. 
• Ability to work proactively and without supervision, following managerial direction. 
• Ability to work collaboratively and form good working relationships with academic and professional services staff at all levels. 
• Confident and competent IT skills (Microsoft 365, project management tools, Virtual Learning Environments tools or similar) with the ability to learn and adapt to new systems. 
• Ability to work under pressure, balance competing priorities and meeting deadlines

Desirable Criteria

• Experience of distance learning or other technology-enhanced learning. 
• Experience of working in the Higher Education sector. 

Downloading a copy of our Job Description 

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. 

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

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