Student Records Systems Business Analyst (IT)

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

City St George's is undertaking a significant piece of work in relation to its student systems. It currently operates two on-premise instances of SITS, provided by Tribal. An initial discovery phase will be undertaken to inform the development of a programme roadmap.

The programme is one of the university's "IT Big 6" due to its strategic nature and profile. It is expected to deliver outcomes across staff and student user bases, as well as from data, resiliency and infrastructure standpoints.

Responsibilities

The SRS Business Analyst will work on the SRS Programme discovery phase and play a key part in developing options and a recommendation for submission through a business case. This will involve gathering business requirements and business process mapping through engaging with key stakeholders. The role holder will analyse a range of data relating to the use of the current instances of SITS and how student records systems could best be utilised and provisioned for in the future.

Person Specification

The role holder will need significant experience gathering and analysing business requirements in addition to process mapping. This experience must relate to student records systems development, improvement, implementation or future strategy. The role holder must have strong stakeholder and engagement skills as well as an ability to create supporting documentation capable of supporting decision making. In addition, the role holder will need experience of having worked on a significant programme and contributed effectively to enabling it to meet milestones and plans.

Additional Information

Closing date for application: 17^th August 2025 at 11:59pm.

The selection process will involve an interview. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

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