Receptionist

About the role

The Department of Social Policy and Intervention is seeking a Receptionist to join our professional services staff team. As the first point of contact for visitors to the department, you will be responsible for running the reception desk as well as providing administrative support for departmental staff.

Duties include dealing with general queries, both face to face, over the phone and via email. You will maintain the reception area and monitor supplies for stationery and refreshments. You will be responsible for making bookings for meetings and seminars, including catering and parking. You will email general announcements to all staff and alert relevant staff of any security or building issues as required.

The post is fixed term until July 2027 when the department will be moving to a new building. We are willing to accept applications from people wanting to work 0.6 – 0.8FTE (21.9 – 29.2 hours per week).

About you

You will have a good understanding of standard administrative procedures, evidenced by formal administrative qualifications (for example NVQ Level 2 Business Administration or RSA Diploma) and/or work experience at a similar level. You will have experience using standard computer programs such as Outlook, Word and Excel and be able to understand and pass on clear and accurate information. You will have an understanding of issues around confidentiality and excellent attention to detail. The ideal candidate would be self-motivated with an understanding of when issues need to be referred to others. Experience in a similar position and knowledge of the university would also be desirable.

The Department is committed to fostering an environment of equality, diversity and inclusion. The hours may be worked flexibly to complement caring responsibilities and applications are welcomed from part-time workers seeking a job share position - please state preferred hours and working pattern in your application. We are willing to accept applications from people who wish to work 0.6 – 0.8FTE (21.9 – 29.2 hours per week).

Due to the nature of the role you will be required to work onsite.

The Department of Social Policy and Intervention holds a Bronze Athena Swan Award which demonstrates our commitment towards advancement of gender equality in higher education and research institutions: equal opportunities, representation and success for all.

How to apply

As part of your application you will be required to upload a CV and supporting statement, along with the name and contact details of two referees. The supporting statement should explain how you meet the essential criteria for the post using clear examples. Please click here for information and advice on writing an effective supporting statement.

Further information, including how to apply, is available in the attached job description. Any further enquires may be directed to the email address below.

Only online applications received by 12.00 noon on 22nd August 2025 will be considered. Interviews will be held on 15th September 2025.

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