Student Support and Wellbeing Business Partner

About us

Student and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience.

UCL Student Support and Wellbeing Services (SSWS) provides information, advice and welfare support for all registered students, including delivery of related student events.

About the role

The Student Support and Wellbeing Business Partner plays a key role within SSWS and contributes to the work of the SSWS Leadership Team. They liaise closely with students and colleagues in their allocated School, ensuring that students receive holistic and well-coordinated support. Working collaboratively with all SSW services and teams, they manage a team of Student Advisers in helping to resolve complex student cases and promote the work of SSWS across their School.

Please note that this interviews will take place on Wednesday 27 August 2025 at one of UCL locations on Taviton street, London.

About you

Applicants must have substantive knowledge of the HE sector, in particular student services and administration, together with in-depth knowledge of national and international trends and innovations in the provision of student services.

You will have excellent communication skills, both verbal and written, together with excellent interpersonal skills and will be comfortable liaising a diverse range of individuals. You must be effective in prioritising tasks whilst managing a demanding workload and be able to remain calm under pressure, for example when dealing with challenging and stressful situations.

Customer advert reference: B01-05135

Advert information