Clinic Support Administrator

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

City Sight is the University's on-site clinical training facility for optometry students. It provides a range of eye care services to the public. The clinic is central to the training of final-year students and supports the delivery of NHS and private sight tests, contact lens appointments and eyewear dispensing. This role offers the opportunity to join a friendly and supportive team and contribute to a valued healthcare and teaching environment.

Responsibilities

The Clinic Support Administrator will assist at the reception area, coordinate patient appointments and maintain accurate clinic records. The role supports both the operational and academic teams and includes liaison with students, tutors and external partners. Duties also include managing clinical paperwork, supporting stock control and helping with NHS processes and general clinic readiness.

Person Specification

The successful candidate will be organised, approachable and experienced in administration or reception work, ideally in a healthcare or educational setting. They will have excellent communication skills, a good working knowledge of IT systems and the ability to manage multiple tasks in a busy clinical environment. Accuracy, professionalism and a positive attitude are essential.

Additional Information

Closing date: 2nd September 2025 at 11:59pm.

The selection process will involve an interview and an exercise of computer skills. Further details will be confirmed at the interview stage.

To apply and for more information about the post please use the links below.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

At City St George’s, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home where necessary. The role is otherwise full time on site.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

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