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Head of Student Success & Support

Middlesex University - Student Success and Support department

Location: Hendon, London
Salary: £60,972 including Outer London Weighting
Hours: Full Time
Contract Type: Permanent
Placed On: 13th August 2025
Closes: 25th August 2025
Job Ref: ESE7

We are seeking a student centred, passionate and enthusiastic person to lead our newly formed Student Success and Support department.

You will lead teams of expert practitioners’ support student advice, disability, mental health and wellbeing and academic skills development. You will ensure all colleagues work in a collaborative, student-centred way to unpick and resolve complex and multi-issue challenges with students and colleagues across the university, ensuring students are informed and empowered to make the right decisions for themselves, always focussing on maximising student success and wellbeing. Your leadership will contribute to a university-wide culture of support, accessibility, and equity, ensuring that all students have the opportunity to thrive at university and beyond.

This post is exempt from the Rehabilitation of Offenders Act 1974 and requires a Disclosure and Barring Service certificate. You are therefore required to disclose details of any criminal record. ALL criminal convictions, cautions, reprimands or final warnings, even if they would otherwise be regarded as spent under this Act must be disclosed, as well as any other information that may have a bearing on your suitability for the post, including pending prosecutions.

The University will apply for a DBS certificate before your appointment is confirmed.

For further information, please contact Annie Jennings, Director of Student Life, via email at a.jennings@mdx.ac.uk

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